Privacy Policy
ELECTRIC BODY OIL
Last updated: July 2026
Contact: [email protected]
YOUR PRIVACY MATTERS TO US
At Electric Body Oil, we are committed to protecting your personal data and being transparent about how we use it. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights under UK data protection law. Please read this policy carefully. By using our website, purchasing our products, or joining our Affiliate Programme, you confirm that you have read and understood this policy.
1. WHO WE ARE
Electric Body Oil is a plant-based skincare and wound care
business operating under UK jurisdiction.
Data Controller: Electric Body Oil
Contact email: [email protected]
We are the data controller for all personal data collected
through our website, store, and affiliate programme.
2. WHAT DATA WE COLLECT
2.1 — Customers (People Who Buy Our Products)
When you place an order or contact us, we may collect:
- Full name /Email address / Phone number / Delivery address / Order history and product preferences / Payment information (processed securely — we do not store
full card details) / Communications you send us (email, contact form, chat) / Testimonials or reviews you provide (with your consent) / Photographs or videos you share with us (with your consent via our Media Release & Consent Form)
2.2 — Sellers and Affiliates
If you join our Affiliate Programme, we collect:
- Full legal name and trading name (if different) / Email address and phone number / Country of residence and countries of trading activity / Payment account details (Wise, PayPal, or bank account) for commission payments / Sales activity records and commission calculations / Signed legal documents (Seller Agreement and NDA) / Media consent forms uploaded on behalf of customers / CRM activity logs (customer interactions, notes, follow-ups)
2.3 — Website Visitors
When you visit our website, we may automatically collect:
- IP address / Browser type and version / Pages visited and time spent / Referring website / Device type / Cookie data (see Section 9)
2.4 — Information You Volunteer
We may also collect information you provide when:
- Completing a product trial consent form / Responding to a survey or market research question / Participating in a promotional campaign or competition / Contacting us directly by email or message
3. HOW WE USE YOUR DATA
We use your personal data for the following purposes:
3.1 — To Fulfil Your Order / Processing and dispatching your purchase / Communicating order confirmation, tracking, and updates / Handling returns, refunds, or complaints
Legal basis: Performance of a contract (UK GDPR Article 6(1)(b))
3.2 — To Run the Affiliate Programme / Registering and onboarding sellers / Calculating and paying commissions / Managing seller accounts, activity records, and CRM data / Verifying compliance with our Seller Agreement and NDA / Sending programme updates, training materials, and policy
amendments / Legal basis: Performance of a contract (UK GDPR Article 6(1)(b)) and Legitimate interests (Article 6(1)(f))
3.3 — To Communicate With You / Responding to enquiries and support requests / Sending order-related and programme-related communications / Sending marketing emails, product updates, and promotions (only where you have given consent or where we have a legitimate interest as an existing customer) / Legal basis: Consent (Article 6(1)(a)) or Legitimate interests (Article 6(1)(f)) for existing customer marketing
3.4 — To Comply with Legal Obligations / Maintaining financial and transaction records / Responding to regulatory enquiries or legal proceedings / Retaining signed contracts and consent forms / Complying with UK GDPR, the Data Protection Act 2018, and other applicable law / Legal basis: Legal obligation (Article 6(1)(c))
3.5 — To Protect Our Business and Customers / Detecting and preventing fraud or misuse of our programme / Enforcing our contractual rights where necessary / Maintaining records for dispute resolution / Legal basis: Legitimate interests (Article 6(1)(f))
4. WHO WE SHARE YOUR DATA WITH
We do not sell your personal data to any third party.
We may share your data with trusted third parties only where
necessary to deliver our services:
- Shipping and logistics providers (for order fulfilment) / Payment processors (Wise, PayPal, or banking providers,
for commission and refund processing) / Our CRM platform (for managing customer and seller records) / Email service providers (for sending communications) / Professional advisers (lawyers, accountants) where required under a duty of confidentiality / Law enforcement or regulatory authorities, where required
by law or to protect our legal rights / All third-party service providers are contractually required to handle your data securely and only for the purposes we specify.
5. INTERNATIONAL DATA TRANSFERS
Electric Body Oil operates under UK jurisdiction. Some of our service providers (including our CRM platform and payment
processors) may process data outside the UK or European Economic Area (EEA).
Where data is transferred internationally, we ensure appropriate
safeguards are in place, such as:
- Standard Contractual Clauses approved by the UK ICO / Adequacy decisions where applicable / Transfers to the US under the UK-US Data Bridge
(where applicable)
Sellers who operate outside the UK are reminded that they are solely responsible for ensuring their own data handling practices comply with applicable data protection law in their jurisdiction (as set out in the Seller Agreement, EBO-ATC-001).
6. HOW LONG WE KEEP YOUR DATA
Customer order records: 7 years (financial compliance)
Seller commission records: 7 years (financial compliance)
Signed legal documents: 7 years from end of relationship
Marketing preferences: Until you withdraw consent
Website analytics: Up to 26 months
Contact form enquiries: 2 years from last contact
Media consent forms: Duration of use of the content + 7 years
Testimonials and reviews: Until you request removal
After the relevant retention period, your data is securely deleted or anonymised.
7. YOUR RIGHTS UNDER UK GDPR
You have the following rights regarding your personal data:
Right of Access - You can request a copy of the personal data we hold about you.
Right to Rectification - You can ask us to correct inaccurate or incomplete data.
Right to Erasure - You can ask us to delete your data where there is no compelling reason for us to continue holding it.
Right to Restriction - You can ask us to restrict how we use your data in certain circumstances.
Right to Data Portability - You can request your data in a structured, machine-readable format for transfer to another provider.
Right to Object - You can object to processing based on legitimate interests, including direct marketing.
Right to Withdraw Consent - Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us at: [email protected] We will respond within 30 days. We may need to verify your identity before processing your request.
8. MARKETING COMMUNICATIONS
We will only send you marketing emails if:
(a) you have given us your consent to do so; or
(b) you are an existing customer and we are marketing similar products or services, and you have not opted out.
You can unsubscribe from marketing emails at any time by:
- Clicking the unsubscribe link in any marketing email; or
- Emailing us at [email protected]
Unsubscribing from marketing does not affect transactional communications (such as order confirmations or commission payment notices).
9. COOKIES
================================================================
Our website uses cookies — small text files placed on your device — to help the site function correctly and to understand how visitors use it.
We use the following types of cookies:
Essential cookies - Required for the website to function (e.g. shopping cart, login sessions). These cannot be disabled.
Analytics cookies - Help us understand how visitors interact with our site (e.g. pages visited, time on site). We use this data in aggregate form only.
Marketing cookies - Used to track the effectiveness of our advertising and affiliate links, including Seller referral codes.
You can control cookie preferences through your browser settings.
Note that disabling certain cookies may affect how the website functions.
By continuing to use our website, you consent to our use of cookies as described above
9. COOKIES
================================================================
Our website uses cookies — small text files placed on your device — to help the site function correctly and to understand how visitors use it.
We use the following types of cookies:
Essential cookies - Required for the website to function (e.g. shopping cart, login sessions). These cannot be disabled.
Analytics cookies - Help us understand how visitors interact with our site (e.g. pages visited, time on site). We use this data in aggregate form only.
Marketing cookies - Used to track the effectiveness of our advertising and affiliate links, including Seller referral codes.
You can control cookie preferences through your browser settings.
Note that disabling certain cookies may affect how the website functions.
By continuing to use our website, you consent to our use of cookies as described above
10. CHILDREN'S PRIVACY
================================================================
Our website, products, and Affiliate Programme are not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18.
If you believe we have inadvertently collected data from a child, please contact us at [email protected] and we will delete it promptly. For testimonial / skin stories that include children, all images and content is used automatically with full permission of the consenting adult/guardian when signing the release form.
11. TESTIMONIALS AND USER CONTENT
================================================================
If you provide a testimonial, review, photograph, or video featuring yourself or your experience with our products, we will only publish or share this content with your explicit written consent, obtained via our Media Release & Consent Form (EBO-MRC-001).
You may withdraw consent for published content at any time by contacting [email protected]. We will remove the content as soon as reasonably practicable upon receiving your request.
12. SECURITY
================================================================
We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. While we take every reasonable precaution, no data transmission over the internet is entirely secure. If you have concerns about a specific communication, please contact us directly. In the event of a data breach that is likely to affect your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours and inform you without undue delay.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email.
We encourage you to review this policy periodically.
14. HOW TO COMPLAIN
================================================================
If you are unhappy with how we have handled your personal data, please contact us first at [email protected] and
we will do our best to resolve your concern. If you remain unsatisfied, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
Website: www.ico.org.uk
Phone: 0303 123 1113
Post: Information Commissioner's Office,
Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF
15. CONTACT US
================================================================
For any questions about this Privacy Policy or how we handle
your personal data, please contact us:
Email: [email protected]
Electric Body Oil
United Kingdom
At Electric Body OIl, we believe in beauty with integrity. All of our products are crafted with care and commitment, ensuring that we meet the highest standards of quality and ethics.
© ELECTRIC BODY OIL - 2026 All Rights Reserved
"These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease."